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What Our Customers Say...

"Just wanted to say again how much we like our wireless! Thanks for bringing affordable wireless to Wilson community!"
S. Raby, satisfied customer since September 2011
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The PriceNET Guarantee

A Gamble Worth Taking

At PriceNET, we're not afraid to put our money where our mouth is – we provide each customer with a high-quality link , properly manage our network infrastructure, and employ automated systems to monitor the health of every customer radio 24x7. As a result, we're the only ISP in the state to offer a bulletproof SLA for all residential and business subscribers, at no additional cost. Here's our commitment to you:

  • Your service will remain connected 24x7.

  • Throughput is guaranteed to be within 10% of your rated speed package.

  • System outages will be repaired within 1 business day.

  • If your PriceNET equipment is damaged by hail, wind, lightning – or even pets, kids, or mistakes of your own – we'll replace it for FREE, once per year, no questions asked.

  • If we fail to meet your expectations in the first 90 days, we'll remove our equipment and completely refund your installation fee.

Now don't worry, this promise won't be followed by some guy belting out fifty different disclaimers at the speed of light, but we do have to set some ground rules to keep it fair for both sides:

  • If there is a problem with your Internet connection (and we don't already know about it), you MUST call us.

  • If we are unable to restore your service to SLA standards within 24 hours, we will credit you for each day your Internet service is out. This credit will appear on your next bill.

  • Outages due to customer-owned equipment beyond the CPE (computers, routers, etc...) do not qualify.

You're Really Going To Pay Me For Outages?

Absolutely! And what's more, we're happy to do it! Outages do happen. It's a fact with any technology, and it's nothing for us to be embarrassed about. We've worked hard to build a fully redundant infrastructure to mitigate this. And we strongly believe in accountability through solid customer relationships. We'll always be honest about issues, and the SLA is our guarantee that you'll always get what you pay for.

If you have questions about the PriceNET guarantee, or any other service related matter, please Contact us here.

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Frequently Asked Questions

  • How fast is the service?
  • Are there any caps or limits?
  • What areas do you service?
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  • How much does installation cost?
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  • PriceNET Special Offers

    Free Service – Refer a friend or neighbor to PriceNET Wireless and get free service for one month!
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    $25 Off Installation – Already have Internet service? Make the switch to PriceNET Wireless and save $25 on installation costs!
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    Prepay and save $ – Save 5% off the monthly cost of service when you prepay a year at a time! Call us at 918.704.4041 or click below for details!
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    We'd Love to Hear From You!

    Contact Us – Use this form to request service, ask questions, or to give us feedback on our service quality.

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